Information We Collect
When you submit an enquiry or triage request through our website, we collect the information you provide, which may include your full name, phone number, email address, preferred assessment type, preferred format, state, and any message you include. We do not request sensitive health information through our website forms.
How We Use Your Information
We use the information you provide to respond to your enquiry, arrange your free triage call, and communicate with you about our services. We do not sell or trade your personal information to third parties.
Third-Party Form Processing
Enquiry forms on this website are processed using Web3Forms, a third-party form delivery service. When you submit a form, your information is transmitted through Web3Forms to reach our team by email. We recommend reviewing Web3Forms' own privacy practices if you would like further detail on how they handle data in transit.
Website Analytics
We use Google Analytics (GA4) to understand how visitors use our website, such as which pages are viewed and how visitors arrive at our site. This data is aggregated and used in an anonymised or de-identified way wherever possible, and is not used to identify individual visitors.
Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information collected through our forms is stored securely and accessed only by authorised members of our team for the purpose of responding to your enquiry.
Access, Correction, and Deletion
You may request access to, correction of, or deletion of any personal information we hold about you at any time. To make a request, please contact us using the details on our Contact page and we will respond within a reasonable timeframe.
Contact Us
If you have any questions about this privacy policy or how your personal information is handled, please get in touch via our Contact page.
This policy may be updated from time to time. Last updated: 2026.